Refund Policy

Refund

Only "not as seen on product page, damaged" items may be refunded.

If you simply didn't like a product after receiving it, please request a return and replacement.

You benefit from 30 days to request a refund of the product. You will then get full refund of your purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund!

To request a refund, you can contact us at support@storenify.com. If your return is accepted, we’ll send you the instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at support@storenify.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Replacement

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Late or missing refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company.
Next, contact your bank.

Please remember it can take some time for your bank or credit card company to process and post the refund, this usually takes about 3 to 7 business days.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@storenify.com